The factsheet and infographics in this section present the range of European rights for energy consumers. National governments and energy regulatory authorities are responsible for protecting and empowering energy consumers.
You can also access more information about your rights and energy markets in your country by consulting our map of Europe in "your national contacts".
Consult here European Commission's brochure on European Energy Consumers Right.
Click on this factsheet to find out more about customer rights
Now the power is yours! Short video by the European Commission