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ERGEG reports on Customer Issues - September 2005  ERGEG reports on Customer Issues - September 2005   
ERGEG Customer Focus Group (CFG) issued three reports which summarise and analyse responses by ERGEG members to questionnaires on: 


E05-CFG-02-07  E05-CFG-02-07  
Transparency of Energy Prices, Bills and Contracts, 30 September 2005  


E05-CFG-02-06  E05-CFG-02-06  
Customer Switching Process, 30 September 2005 


E05-CFG-02-05  E05-CFG-02-05  
Customer Protection, 30 September 2005  


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